Service name is a unique reference number for a subscription service, usually looking like B-INTERNET-100-121211 or SRV-000121 or similar.
Service name is stored in the standard Name field of the Service object (a custom Service__c object provided by the Nextian package).
Because every business tends to name their subscriptions differently, Nextian supports generating of service names according to user-defined-schemas for maximum flexibility.
By default, Salesforce supports only user-provided and auto-generated object names — Nextian however, extends that model (see this blog on advanced object naming in Salesforce for more technical information) as follows:
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| Important | Typically Override user-provided service name option would be disabled when migrating pre-existing services and re-enabled for new services once Nextian goes live. |
To configure service name generation, go to:
App Launcher → Nextian Settings → Service Naming
The options are described on-screen.
The Current Sequence Value indicates the current value of [Sequence], i.e., the next service will use Current Sequence Value + 1 for the [Sequence] part of the name. The value is stored in Setup → Custom Settings → Service Analyzer → Manage → Service Sequence.
| Warning | Service name generation relies on triggers and will not work if triggers are disabled. |
