Nextian for
CEO / Owner

Grow faster than your competition providing best-in-class customer experience, increasing customer lifetime value (LTV) and improving organizational efficiency.

Nextian for
CEO / Owner

Grow faster than your competition providing best-in-class customer experience, increasing customer lifetime value (LTV) and improving organizational efficiency.

Four ways to accelerate business growth and increase
your customer lifetime value (LTV) with Nextian

Gain customer trust by providing a seamless Quote-to-Cash (QTC) experience.

Deliver best-in-
class customer experience

Provide consistent customer experience every step of the way from quote, through order delivery, to billing and customer support, in a unified Quote-to-Cash platform that is tightly integrated with cloud and communications network and software infrastructure.

Ensure customer success and
reduce churn

Proactively address customer challenges to ensure that they maximize value of your products and services throughout entire lifecycle, leading to customer stickiness and reduced churn.

Provide
outstanding customer support

Integrate customer support with network and application monitoring to give customers a 360° view of their services, register and resolve issues quicker, proactively address problems and reduce phone call and email communication overhead.

Gain customers, partners and investors trust

Ensure scalability and security, enable growth and reduce risk by leveraging industry-leading Salesforce platform with omni-channel Nextian Quote-to-Cash for cloud and communication providers.

Improve organizational efficiency

Boost efficiency of your organization with access to real time information covering the entire QTC process.

Enable executive alignment

Speak the same language and access the same data across all departments via a single source of truth system.

Improve decision making

Stay on top of your business and react faster with real time access to industry standard KPIs and reports.

Ensure smooth communication

Break inter-departmental barriers and ensure smooth task hand-offs with workflows, assignments, collaboration via Salesforce chatter and automation.

Real time business reports

Know your business in real time

Stay informed about current state of your business with continuously updated dashboards and reports, long before data is consolidated in monthly or quarterly statements.

Automate your business processes

Solve problems systematically with automation rather than “human duct tape” to streamline and regain full control of your business.

Man and screenshot of Quote-to-cash automation

Quote-to-Cash for Chief Executive Officer (CEO) / Owner

Plan, launch quickly and monitor post-launch performance of your cloud and communications products throughout their entire lifecycle.

Quickly create accurate quotes for complex subscription products and add-ons including new products, changes, replacements and cancellations.

Ensure reliable and consistent customer service delivery with real time forecasting.

Ensure customer success with omni-channel support, service monitoring, analytics and automated discovery of upsell opportunities.

Empower your customers with a 360° view of their accounts, self-service and on-line ordering.

Stay on top of your reporting game with pre-configured dashboards and reports based on best-practice quote-to-cash metrics.

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BY INDUSTRY

Cloud Infrastructure Providers

Cloud Software Companies

Managed Service Providers

Communications Service Providers

BY ROLE

CEO / Owner

CRO / VP Sales

CFO / VP Finance

COO / VP Operations

CPO / VP Product

CIO / VP IT

Product Management

Plan, launch and manage your product offerings throughout their entire lifecycle.

CPQ & Sales

Quickly create accurate quotes for complex products, subscriptions and add-ons

Order Management

Ensure faster, consistent order delivery with tasks, workflows and automation

Service Management, Support & Monitoring

Retain and upsell customers with comprehensive account intelligence, support, monitoring, analytics

Customer Portal

Empower your customers with 24/7 self-service, support and on-line ordering

NEXTIAN PLATFORM

Platform Overview

Billing Integration

Network Monitoring Integration

Reporting & Analytics