Setting User Permissions

Nextian Service Analyzer package does not make any changes to security configuration — it is up to customers to maintain security configuration on their orgs.

The package provides two example permission sets (Setup → Users → Permission Sets):

  • Account Manager — can access services, reports and dashboards for his or her accounts
  • Service Manager — can access all services

Please look at the following blog post for guidance on Salesforce security configuration.

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