Renewal types for new services on quotes can be changed.
Important | Changing service term on a quote line item involves changing the associated price book entry (as term is a quoting dimension) and re-reading the pricing; changing renewal type does not — renewal type is not a pricing dimension. |
Service renewal is copied from PBE (Price Book Entry) → QLI (Quote Line Item) → Service:
- The default value is set on the PBE during product configuration.
- When am QLI is created, the value is copied from the PBE.
- The value can be modified on a quote.
- When service is created, the QLI value is copied to newly created service.