Quote-to-Cash services for cloud and
communications providers focusing on business
growth and increasing customer lifetime value.

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Maximize Your Salesforce Value

Realize the full potential of the Salesforce platform and its ecosystem.

Focused on cloud
and communications

10+ years of experience $300MM+ annual recurring revenue processed 35K+ services managed


Everything we do is focused on your revenue growth, efficiency gains and business case: we solve business problems with technology.

Deep understanding
of Salesforce

We go beyond point-and-click configuration delivering development expertise and deep understanding of the Salesforce platform.

We have the know-how

Check if your challenges are similar to the ones we’ve already solved for.

Subscription service quoting

Subscription services are more complex to quote than regular products, especially in multi-vendor scenarios. Nextian has extensive expertise building effective quoting solutions including:

Subscription service quoting

Service turn-up
and provisioning automation

Complex cloud and communication services such as software applications or SD-WAN connectivity typically require many turn-up steps involving various systems. Nextian orchestration & automation solutions enable:

Screenshot of Service provisioning automation

Omni-channel customer service and support

Nextian implements carrier-grade, omni-channel support for cloud and communications service providers with Salesforce Service Cloud, Sales Cloud as well as integrations with third-party systems.

Screenshot of omni-channel customer support

Customer portals and self-service

On-line self-service and customer care are the cornerstone of a modern business. Nextian implements both native and Salesforce Communities portals to connect your business with your customers and partners enabling:

Screenshot of customer self-care portals

Billing integrations

Subscription services billing can get complex, and many businesses rely on billing systems that are separate from CRMs. Nextian has extensive experience integrating Salesforce with third-party billing for a seamless quote-to-cash flow including:

CRM/Billing integration

Business intelligence and analytics

Cloud and communication services business reporting tends to be complicated due to changes happening to services during their lifetime (re-rates, add-on changes, etc.). Nextian helps providers in the following areas:

Screenshot of Quote-to-cash reporting and analytics