Products

Nextian extends the standard Salesforce Product (Product2) object, providing product managers with a comprehensive 360° view of products quoted and sold by the business.

The package includes the following features:

  • Additional Fields — financial, statistical and others derived from services, accounts and locations associated with products (see below).
  • Page Layout — a Nextian page layout (Service Analyzer Product Layout) including the new fields, sections and related lists.
    ImportantAdditional, simplified product layouts are provided for product parts and service request products, which are used for quoting.
  • Lightning Page and Components — lightning experience page (Service Analyzer Product) with additional components for improved product visualization: accounts, service locations, alarms, upgrade opportunities and others (out-of-the box page contains all the components).
  • Additional product list views.

All features are fully customizable after the package is installed.

Product statistics

The following service-related fields are automatically calculated for products:

FieldMeaning
Active ServicesNumber of active services with this product regardless of their status.
Total ServicesNumber of all services with this product regardless of their status.
Active CustomersNumber of distinct customers with active services with this product.
Active LocationsNumber of distinct locations with active services with this product.

Revenue, profit & margin

Nextian calculates an aggregate of the service financial model for each product, based on its active services:

FieldMeaning
Monthly Recurring RevenueAutomatically calculated, read only sum of monthly recurring revenue for all active services with this product.
Monthly Gross MarginAutomatically calculated, read only monthly gross margin / monthly recurring revenue for all active services with this product (percentage).
Monthly Gross ProfitAutomatically calculated, read only sum of monthly gross profit for all active services with this product (amount).
Monthly Net ProfitAutomatically calculated, read only sum of monthly met profit for all active services with this product (amount).
Monthly Net MarginAutomatically calculated, read only monthly net margin / monthly recurring revenue for all active services with this product (percentage).
Average Revenue Per ServiceAutomatically calculated, read-only average monthly revenue of all active services with this product.
Average Gross Profit Per ServiceAutomatically calculated, read-only average monthly gross profit of active services with this product.
Average Net Profit Per ServiceAutomatically calculated, read-only average monthly net profit of active services with this product.
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