Service Analyzer objects for which ownership is important (Alarm, Upgrade Opportunity, Work Order Task, Order and Work Order) have the following additional, custom ‘ownership’ fields for filtering and displaying in list views and reports (typically, they are not displayed in page layouts):
| Field | API Name | Description |
|---|---|---|
| Owned By Me | Owned_By_Me__c | True (checked) if object is owned by the current user. This is different than the standard Salesforce owner filter on list views (e.g., My Accounts) because it can be used for defining filter conditions, e.g., created by me or owned by me. |
| Queue Owner | Queue_Owner__c | True (checked) if object is owned a queue — mostly used for list view filtering. |
| Created By Me | Created_By_Me__c | True (checked) if object has been created the current user — mostly used for list view filtering. |
| Owner Full Name | Owner_Full_Name__c | Object owner full name (‘John Doe’) or queue name (‘Engineering’) — a user-friendly replacement for the standard Salesforce owner alias. |
