Provider changes (along with optional MRC re-rates) are handled by the Change Provider action. The following happens as a result of the action:
- Element Provider is adjusted.
- Element Monthly Recurring Cost (MRC) adjusted.
- An element change record is created.
If the effective date is in the future, the operation is saved and scheduled for future processing on the effective date.
To change element cost:
- Open element details.
- Click Change Provider.
- Adjust Effective Date (current date is provided as default).
- Enter New Provider — clear / leave blank for own elements that are not provided by a third party.
- Adjust New MRC (current MRC is provided as default).
- Provide optional change description.
- Click Save.
Please read more about applying changes to elements here.