Starting an order boils down to starting work orders associated with order line items (ORIs) and changing order status to In Progress.
Individual ORIs can be started at different times with the following limitations:
- An order can be started without starting any of the line items
- An order with no line items cannot be started
To start an order:
- Open order details
- Click Start action
- Select which line items are to be started
- Check Create Work Orders option to create work orders & services for the selected line items (if they are already created, a warning will be shown but start will succeed)
| Important | Once the order has been started, the order Start action is no longer available, however individual line items can still be changed using actions in the Order Summary. |
