The Nextian Salesforce package comes pre-integrated with OpenAI/GPT to enhance order processing through AI-driven capabilities, including customer sentiment analysis and automated order response generation.
Please note that the OpenAI API must be purchased separately from the interactive ChatGPT plan.
Refer to this section for details on configuring Nextian’s OpenAI integration.
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Plan, launch and manage your product offerings throughout their entire lifecycle.
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Ensure faster, consistent order delivery with tasks, workflows and automation
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Retain and upsell customers with comprehensive account intelligence, support, monitoring, analytics
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Empower your customers with 24/7 self-service, support and on-line ordering
NEXTIAN PLATFORM
Platform Overview
Billing Integration
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Reporting & Analytics
