Job Scheduler

Nextian uses Salesforce scheduled jobs to perform a variety of background tasks such as service renewals, generation of statistics, etc.

JobPurposeJob APEX Class Name
Generate StatisticsUpdates Reporting_Period__c object from which all monthly reports are generated.BatchGenerateStatistics.cls
Service Auto Renew and ExpireProcesses service auto-renewal & expiry.BatchRenewAndExpireServices.cls
Apply Service and Element ChangesApplies scheduled changes (e.g., pricing, status, etc.) to services and elements.BatchServiceAndElementChanges.cls
Process Automated TasksExecutes automated work order tasks with ‘Batch Job’ execution type.BatchWorkOrderTaskAutomated.cls
Update Work Orders ScheduleRe-calculates work order schedule and updates estimated completion dates for work orders.BatchWorkOrderCalculation.cls
Auto Close OpportunitiesAutomatically closes-wins opportunities that have paperwork submitted to DocuSign and signed by customers.BatchCloseOpportunity.cls
Process Maintenance WindowsActivate and de-activate service scheduled maintenance windows.BatchMaintenanceWindowsProcessor.cls

To manage Nextian jobs:

  1. Open the settings page (App Launcher → Nextian Settings):

    Navigating to Nextian Settings

  2. Navigate to the Jobs Scheduler tab.

Since these are standard Salesforce jobs they can also be (scheduled jobs can also be also managed via Setup → Scheduled Jobs).

The following information is available for each job:

  • Next Scheduled Run — date & time of the next scheduled run (only if the job is scheduled/enabled).
  • Next Run By — user account for the next scheduled run (see note below).
  • Last Run — date & time when the job was run last (manually or by the scheduler), empty if the job was never run.
  • Last Run By — user account for the last run.
Salesforce background jobs always execute as a designated user (i.e., there’s no ‘system’ or ‘root’ account) with that users’ permissions. So, it is important to make sure that the correct user account used for background jobs configuration. To schedule Nextian background jobs as a particular user:

  1. Log in as that user.
  2. Go to App Launcher → Nextian Settings → Scheduler.
  3. Disable and re-enable each job.

All built-in Nextian jobs send post-execution summary emails with numbers of records processed, success and error counts, etc. Summaries are sent to designated Salesforce users (they cannot be sent to users are not configured on the org). To configure summary recipients:

  1. Go to Nextian Settings → Scheduler.
  2. Go to Job Summary Recipients.
  3. Click Edit and select users to receive job summaries.
  4. Click Save.
ImportantThe user running the job is always added as a summary recipient.
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