Nextian supports disabling all its triggers by system administrators.
Triggers are a standard Salesforce mechanism enabling running background processing (APEX code) when its records are created, modified or deleted. Nextian relies heavily on triggers for all kinds of calculations and updates (e.g., when a service goes into service, the account ARPU is updated).
However, there are situations where trigger processing should be suppressed, such as:
- Data migrations,
- Data restore from backups,
- Data cleanups and others.
| Nextian triggers should only be disabled during maintenance windows when the end users are not using Nextian / Salesforce — otherwise data integrity issues are likely to arise, and some functionality will not be available. |
To disable/enable trigger processing:
- Go to App Launcher → Nextian Settings → Triggers.
- Click Edit and adjust setting.
- Click Save.
