Nextian Settings

To open Nextian settings in Salesforce, go to App Launcher → Nextian Settings.

Navigating to Nextian Salesforce settings

The settings page is a graphical front-end to custom settings stored in Setup → Custom Settings → Service Analyzer (the former package name), and is divided into the following tabs (using the page is preferred over modifying settings manually):

Job scheduler

Nextian uses Salesforce scheduled jobs to perform a variety of background tasks such as service renewals, generation of statistics, etc. (more →).

DocuSign

Nextian natively supports requesting digital quote signatures via DocuSign via DocuSign API (more →).

Alarm colors

Assignment of colors to severity levels for alarm visualization.

Service naming

Settings for service auto-generation and naming pattern (more →).

Triggers

Disables all Nextian triggers. This should be only used when migrating, restoring or cleaning data — triggers must be enabled for normal operation (more →).

Web browser logging

Nextian provides web browser logging to help with end-user problem diagnostics and troubleshooting (more →).

REST callout logging

Nextian provides logging of REST callouts made to systems outside Salesforce (such as DocuSign) for easy troubleshooting and debugging (more →).

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