A Service Template must be valid in order to be used.
Validation occurs automatically whenever the XML definition of a template is modified. However, manual validation is also available — for example, in cases where templates were changed (e.g., imported) while triggers were disabled.
A template is considered valid if all of the following conditions are met:
- The XML definition is not empty
- The XML syntax is valid (i.e., all tags are properly opened and closed)
- Element fields are valid (e.g., type, attribute names and values, etc.)
During validation, the system checks the element structure for errors and recalculates the following values:
- MRC (Monthly Recurring Charge)
- Own MRC
- Providers’ MRC
- Element Count
The current validation status of the template is stored in the Is Valid field.
Template validation checks element structure for errors and recalculates MRC, Own MRC, Providers’ MRC and Element Count.
Validating a Service Template Manually
To validate a template manually:
- Open the template details view.
- Click Validate.
- Upon successful validation, the MRC, Own MRC, Providers’ MRC, and Element Count fields will be updated.
