Nextian Product Management is product management software designed specifically for cloud and communications service providers offering products such as SaaS, internet access, data center services, colocation, and security services, among others.
It enables end-to-end product planning and management across the entire product lifecycle — from ideation to decommissioning — providing a holistic approach to cloud and communications product management.
Key differentiators compared to other Product Catalog / Product Management solutions include:
- A product catalog with support for changes (MACDs), and seamless integration with Nextian CPQ and service inventory for quoting not only new services, but also changes, moves, replacements and cancellations.
- Support for third-party vendor resold products, including dynamic marketplace pricing.
- Built-in product profitability and margin analysis to enhance product planning.
- Service Templates — workflows that determine how new products and changes are delivered, allowing seamless integration with order management and service delivery.
- Element Templates — definitions for how services are physically constructed (e.g., WAN ports, routers, firewalls), enabling cost tracking and service monitoring.
- Seamless integration with virtually any billing system.
- Pre-built product reports and dashboards.
Nextian Product Management is built as an extension of the standard Salesforce CRM product catalog, offering the following benefits for effective cloud product lifecycle management:
- 1-2 Days End-to-End Product Configuration
- 10-20% Market Change Response Time Reduction
- 20-40% Reduction in Product Catalog Quoting Errors
- Up to 15% Increase in Service Delivery Customer Satisfaction
Access to Nextian Product Management is provided through the Nextian Product Management app, included in the Nextian Package for Salesforce. You can launch it via:
- App Launcher → Nextian Product Management, or
- App Launcher → Nextian Product Management Console (for users with Salesforce Service Console licenses).
