Billing Integration
Ensure quote-to-bill
accuracy
Create a seamless Quote-to-Cash (QTC) process integrating your billing with CPQ and Order Management to eliminate data swivel-chairing and ensure full quote-to-bill consistency.
Why leverage existing billing?
Supercharge and protect investment in your billing system seamlessly plugging it into the Quote-to-Cash flow.
Replacement costs
Billing systems are costly to configure & turn up and organizations are reluctant to replace them leading to their long lifespan.
Scalability
Dedicated billing platforms generally perform better than CRM-based ones for large volumes of customers, bills, and items.
Functionality
Dedicated billing systems have rich functionality that CRMs lack, like CDR (Call Data Record) collection and rating, advanced billing rules, etc.
Tax handling and compliance
Handling of sales taxes and regulatory fees & surcharges in some markets (such as North America) can get complicated and billing systems do a great job at that.
Financial systems integration
Most billing systems have existing integrations to financial packages for receivables, payment processing, collections, bill reconciliations, etc.
Preserving billing history
Preserving billing history requires either keeping old billing system in place for reference (costly and cumbersome), or performing a billing-to-billing migration (a costly, complicated project).
Why Nextian?
Subscription services are challenging for CRM/billing integration due to operations such as renewals, re-rates, add-on changes, moves, early termination liability (ETL) calculations and others. Nextian can not only handle these, but also accurately reflect changes in the billing, thanks to the unique billing connector architecture.
Keep product catalogs in sync
Easily keep CPQ/CRM and billing product catalogs in sync including:
- Support for products and add-ons
- Recurring, non-recurring and usage- based charges
- Terms, renewal types and other contractual information
Link CRM and billing accounts
Keep your accounts in sync between CRM and billing at all times.
- Automatically push billable accounts to the billing system.
- Keep accounts synchronized both ways: billing to CRM and vice versa
- Bring key billing and payment information (first invoice, total billed, current balance, etc.) to CRM account details
- Enable one-click billing access from the CRM
Implement order-to-bill automation
Ensure that any changes made to services in the CRM (new services, add-ons, price changes, service cancellations, etc.) are reflected in billing.
- Easily integrate billing updates into workflows
- Apply billing changes for new services, feature changes, re-terms, re-rates, cancellations and others
- Reflect markups and discounts in the billing
- Automatically process and synchronize service renewals
- Support user-initiated synchronization in addition to workflow automation
Integrate any billing system
Nextian proprietary billing integration framework enables quick and easy integration of any API-enabled billing system into the quote-to-cash process supporting:
- Product catalog synchronization with master catalog in the CRM or the billing
- Seamless quoting for the entire subscription lifecycle: new services, feature changes, re-terms, re-rates, cancellations with master catalog pricing
- New service creation in billing with markups and customer approved discounts
- Automated change synchronization to billing (add-ons, re-rates, disconnects, etc.)
