Manually Updating Product Pricing from Billing

Although product pricing is typically synchronized automatically between the billing system and Salesforce, it can also be updated manually from Salesforce as follows:

1. Switch to the Nextian Product Management app in Salesforce: App Launcher → Nextian Product Management.
2. From the app menu, select Products.
3. Locate the product of interest (e.g., Business Internet 100 Mbps) and open its details view.
4. Click the Related tab.
5. Scroll down to the Price Book Entries section.
6. Identify the price book entry to update (e.g. New, 24 Month Term) and open its details view.
7. Select Billing from the quick actions’ menu.
8. Click Update Price from <Your Billing System Name> — the pricing in the Salesforce PBE is immediately updated.