Nextian is a Quote-to-Cash software platform enabling comprehensive subscription service management, quoting (CPQ), order processing, customer support, up-sell opportunity detection and analytics for cloud and communications service providers.
The platform consists of several modules grouped into two packages:
Nextian Salesforce Package (f.k.a. Nextian Service Analyzer) — extending the standard Salesforce CRM with Quote-to-Cash (QTC) capabilities for cloud and communications service providers containing the following apps:
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Nextian RMM (Remote Monitoring and Management) for monitoring networks, applications, and services as well as bridging information from third party monitoring systems, with the following key functions:
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The relationship between the two packages is as follows:
| Important | Nextian RMM runs outside Salesforce either on premise or in the cloud (EC2, Heroku, AZURE or other). |
This guide describes the RMM package only — please refer to this guide information on Nextian Salesforce package.
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