Nextian RMM matches elements in Salesforce to elements in the source monitoring system using the RMM Element/Node ID field in Salesforce. The configuration is stored entirely within Salesforce — RMM only retrieves this information and executes the corresponding logic.
The RMM Element/Node Id is configured using URI (Uniform Resource Identifier) syntax:
scheme://host/path?query=value
Each part of the URI has a specific purpose, as described in the table below:
Part | Description |
Scheme | Indicates type of the source monitoring system (“protocol”): zabbix , orion , opennms , elastic and others (scheme is always lowercase). |
Host | The instance identifier of the monitoring system — typically an IP address, DNS name, or another unique identifier depending on the type of the source monitoring system (“scheme”). |
Path | Currently unused. |
Query | A list of parameters, typically including the device or node ID, followed by additional, system-specific parameters. |
Example
A device at 192.168.100.172 monitored by Zabbix might be configured via the RMM Element/Node Id as follows:
zabbix:zb_nextian?deviceName=192.168.160.172&if=1,WLAN,1000000000/100000000
Where:
- deviceName — Identifies the device in Zabbix by its IP address.
- if — Specifies a network interface to monitor and includes:
- Interface index (1, for the first interface)
- Interface name (WLAN, used in Salesforce metrics)
- Bandwidth Downstream / Bandwidth Upstream in bits per second (1000000000, i.e., 1 Gbps) / (10000000, i.e., 100 Mbps)
For symmetrical links, the bandwidth can be specified as a single value. For example, the following indicates a 20 Mbps fully symmetric link:
zabbix:zb_nextian?deviceName=192.168.160.172&if=1,WLAN,20 000 000
Depending on the configuration, this bandwidth may refer to the physical speed (e.g., for a LAN) or the port speed of an Internet-facing WAN interface. This value is used to calculate bandwidth utilization and update the corresponding metrics in Salesforce.
In many scenarios — such as telco networks — bandwidth is limited by port speed rather than the physical medium. In these cases, the speed must be provided via the element’s configuration.